Refund policy

  • In the event your parcel is lost or stolen please contact us with your tracking number and order number and we will launch an investigation in order to find it.
  • If you wish to return your item, it must be unopened and used and returned within 30 days of your order to Brocastle Lodge, Bridgend, CF355AU, Wales 
  • Please email freakvilleuk@gmail.com for all other enquiries